Case history data
Roll Out is the Betacom training project designed for insurance companies. It is useful when new systems are released.
In this case, the training covered 1800 agencies and was structured in three phases, that of training trainers and that of providing training to various agencies, with related logistical, organizational, temporal and finally HD application assistance.
Simplify and Reassure, these are our goals.
Numbers:
- Trained Activation batches of up to 60 agencies in 2014 - Activation of a batch every 15 days to allow IT activities - 20 activators alongside the agency for the process of change and training - About 15 assistants who worked in the backoffice (emergency room) to provide remote assistance and solve issues related to the release
Project
Training for Insurance Companies
Commodities Sector
Insurance
Number of companies
1800 in Italy
Benefits obtained
Native anti-malware protection New Outlook Web App graphical interface optimized for Tablet and Smartphone touch Possible integration with MS Sharepoint and Lync Possibility of Data loss prevention: helps protect your organization from users who mistakenly send confidential business information to unauthorized people Possibility of integration with Office Web App Server, which provides advanced Word, Excel, and PowerPoint attachment previews, without using Microsoft Office Ability to use OWA offline Optimization Summary The Exchange 2007 environment did not guarantee high reliability because it placed a single fault point determined by a single VM with the mailbox role; Today, the system provides continuity of service through the new Windows Server 2012 R2 failover cluster technologies and the Exchange Server 2013 Database Availability Groups (DAG). At the end of the mail service migration project to Exchange 2013, high reliability and business continuity are ensured through the use of two servers operating in active-active mode.
Business benefits
High Reliability Business Continuity Less downtime for maintenance Products used Windows Server 2012 R2 Exchange Server 2013
In conclusione del progetto di migrazione del servizio di posta ad Exchange 2013, vengono garantite l’alta affidabilità e la business continuity, tramite due server in modalità active-active.
Business benefits
High Reliability Business Continuity Less downtime for maintenance
Products used
Windows Server 2012 R2 Exchange Server 2013
