The client
The National Italian Museo Risorgimento has been profoundly renovated, and provides visitors with state-of-the-art services and facilities, from Palazzo Carignano that houses it to the rooms that welcome the collections. The lighting, the colours of the rooms, the choice of which was made according to chromatic codes always related to the themes covered, and the use of multimedia contributions ensure the visitor a unique experience. The risorgimento period is now narrated bearing in mind the cultural, historical and political links of the different Italian States with the whole of Europe.The rooms are enriched with films made with images from the most important European collections and visible on large screens, as well as large interactive tables which allow visitors to explore the themes developed by the films further .
Commodities Sector
Museum - Public Administration
Case history data
Betacom was commissioned by the Museo Risorgimento of Turin for the provision of ICT services and for the technical support activities of the museum's systems. Professional services were provided for the management of client and server platforms with on-site and remote interventions.Betacom was commissioned by the Museo Risorgimento of Turin for the provision of ICT services and for the technical support activities of the museum's systems. Professional services were provided for the management of client and server platforms with on-site and remote interventions.
Betacom was responsible for managing the client environments and workstations, giving assistance and support to users to restore the proper functioning of PCs, laptops, printers and systems.
Betacom si è occupata della gestione del parco client e delle postazioni, con assistenza e supporto agli utenti per il ripristino del corretto funzionamento di PC, laptop, stampanti e sistemi.
Assistance was provided on the server systems to solve the problems related to operating systems and installed applications, with interventions to ensure the correct functioning of the systems, including patching activities.
Solutions adopted
System and technical support via VPN remote or on-site Benefits obtained
Benefits obtained
Systems are working correctly The client environment is working correctly Updated operating systems and software End-user support
